Home > Trauma-Informed Care: Preventing Crises and De-escalating Difficult Situations

Trauma-Informed Care: Preventing Crises and De-escalating Difficult Situations

Because of past trauma and current stresses, clients can sometimes display significant emotions and behaviors that may be challenging to support. Trauma-informed case planning can help prevent these situations, while de-escalation can help successfully manage them. This webinar gives key insight, skills, and strategies for these challenging situations. 

By the end of this webinar, you will be able to:

  • Describe prevention skills that can be used in case management
  • Name at least two techniques you can use to de-escalate situations¬†
  • Share case management practices that are holistic and trauma-informed

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