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Family Impact Network connects providers, partners, and government entities to surround families with care. We know strong communities need strong families. Our team brings together a unique range of talents and perspectives. We do this work because we are passionate about helping families in our community.
Together, we seek to create a network that taps into the power of partnerships, elevates the valuable work happening in Central and Eastern Washington, creates opportunities for greater collaboration and innovation, and uses data to strengthen our community—one family at a time.
Families connected with services
Providers in 20 Counties
Requests for Services
Family Time Visits Supervised
Director of Finance
Jessica graduated Cum Laude from Eastern Washington University with a Bachelor of Arts degree in Accounting in 2008. She has been a licensed Certified Public Accountant in Washington state since 2010.
Her previous professional experience includes working for a non-profit medical residency program and working as a financial statement auditor at two public accounting firms in Spokane. Jessica joined Family Impact Network in 2018.
Jessica was drawn to work for Family Impact Network because she has a passion for wanting to help foster children. She and her husband were previously foster parents, and they were able to adopt their youngest son from the foster care system in 2015.
Jessica graduated Cum Laude from Eastern Washington University with a Bachelor of Arts degree in Accounting in 2008. She has been a licensed Certified Public Accountant in Washington state since 2010.
Her previous professional experience includes working for a non-profit medical residency program and working as a financial statement auditor at two public accounting firms in Spokane. Jessica joined Family Impact Network in 2018.
Jessica was drawn to work for Family Impact Network because she has a passion for wanting to help foster children. She and her husband were previously foster parents, and they were able to adopt their youngest son from the foster care system in 2015.
Resource Specialist
Barb was born and raised in Idaho on their family farm and ranch. Before joining Family Impact Network, she graduated from Lewis Clark State College with a degree in Social Work. She has worked with children and families for over 18 years. Barb is passionate about supporting families in need and is committed to providing support and resources to empower them. In her downtime, she enjoys outdoor recreation and spending time with her partner, 3 adult children and their partners, 1 granddaughter, and their dog Gypsy.
Barb was born and raised in Idaho on their family farm and ranch. Before joining Family Impact Network, she graduated from Lewis Clark State College with a degree in Social Work. She has worked with children and families for over 18 years. Barb is passionate about supporting families in need and is committed to providing support and resources to empower them. In her downtime, she enjoys outdoor recreation and spending time with her partner, 3 adult children and their partners, 1 granddaughter, and their dog Gypsy.
Billing Specialist
Kori was born in Tacoma, WA, and although she moved around the West Coast a bit growing up, she ended up back in Washington State in 1991 when her father retired from the government. In addition to being a very proud mother of two grown boys, Kori is a firm believer in animal rescue and typically cares for three to five fur-babies at any given time. Prior to joining Family Impact Network, Kori devoted 10+ years working in the Spokane non-profit community serving children and families, helping bring them closer together and form healthier connections. Aside from making sure she never misses a MARVEL movie; Kori is a die-hard Seahawk fan through thick & thin! Go Hawks!
Kori was born in Tacoma, WA, and although she moved around the West Coast a bit growing up, she ended up back in Washington State in 1991 when her father retired from the government. In addition to being a very proud mother of two grown boys, Kori is a firm believer in animal rescue and typically cares for three to five fur-babies at any given time. Prior to joining Family Impact Network, Kori devoted 10+ years working in the Spokane non-profit community serving children and families, helping bring them closer together and form healthier connections. Aside from making sure she never misses a MARVEL movie; Kori is a die-hard Seahawk fan through thick & thin! Go Hawks!
Senior Billing Specialist
Nicole is a lifelong resident of the Pacific Northwest, and currently resides not far from her childhood home in the Spokane Valley. Nicole came to FIN after working as a medical biller and an accounts analyst. She has an administrative and clerical background, but also spent time pursuing her passion in the Interior Design and Architecture program at Spokane Falls Community College prior to moving into the Healthcare field. Nicole made the transition to her position with FIN wanting to find a career that made a true impact on the community that she loves. Her employment at FIN has allowed her to be an advocate for providers that are on the ground helping the most vulnerable population in her community. Nicole is very proud that she has a small part in supporting the very meaningful work that helps families all over the state of Washington.
Nicole is a lifelong resident of the Pacific Northwest, and currently resides not far from her childhood home in the Spokane Valley. Nicole came to FIN after working as a medical biller and an accounts analyst. She has an administrative and clerical background, but also spent time pursuing her passion in the Interior Design and Architecture program at Spokane Falls Community College prior to moving into the Healthcare field. Nicole made the transition to her position with FIN wanting to find a career that made a true impact on the community that she loves. Her employment at FIN has allowed her to be an advocate for providers that are on the ground helping the most vulnerable population in her community. Nicole is very proud that she has a small part in supporting the very meaningful work that helps families all over the state of Washington.
Compliance Specialist
Samantha grew up in North Central Montana and moved to Spokane with her family in 2020 to pursue better opportunities in work, education, and recreation. She graduated from the University of Montana with a master’s degree. Samantha has worked to provide supportive services to families for the past 5 years and worked in higher education for several years before that. Samantha is excited to work for FIN because of the large impact they have on families in Central and Eastern Washington.
Samantha grew up in North Central Montana and moved to Spokane with her family in 2020 to pursue better opportunities in work, education, and recreation. She graduated from the University of Montana with a master’s degree. Samantha has worked to provide supportive services to families for the past 5 years and worked in higher education for several years before that. Samantha is excited to work for FIN because of the large impact they have on families in Central and Eastern Washington.
Operations Manager
Amanda grew up in Laramie, Wyoming, where she attended the University of Wyoming. Driven by a desire to further her education, she relocated to Spokane, earning a master’s degree in clinical psychology from Eastern Washington University. Throughout her career, Amanda has dedicated herself to assisting organizations in navigating compliance, quality initiatives, and corporate strategic planning within the disability services sector. As a mother of two, she resonates deeply with FIN’s mission and is inspired by the positive impact the provider network has in central and eastern Washington. In 2024, Amanda joined FIN as their operations manager. Though new to this particular field, she is confident that her background, experience, and passion will help advance FIN’s mission.
Amanda grew up in Laramie, Wyoming, where she attended the University of Wyoming. Driven by a desire to further her education, she relocated to Spokane, earning a master’s degree in clinical psychology from Eastern Washington University. Throughout her career, Amanda has dedicated herself to assisting organizations in navigating compliance, quality initiatives, and corporate strategic planning within the disability services sector. As a mother of two, she resonates deeply with FIN’s mission and is inspired by the positive impact the provider network has in central and eastern Washington. In 2024, Amanda joined FIN as their operations manager. Though new to this particular field, she is confident that her background, experience, and passion will help advance FIN’s mission.
Compliance Specialist
Shelby, a proud Pacific Northwest native, graduated from Eastern Washington University in 2016 with a bachelor's degree in social sciences. With nine years of hands-on experience in childcare projects and program management, Shelby is a champion for youth development and community empowerment.
In her free time, she enjoys live music and being outdoors with her loved ones, embracing the beauty of the PNW.
Shelby, a proud Pacific Northwest native, graduated from Eastern Washington University in 2016 with a bachelor's degree in social sciences. With nine years of hands-on experience in childcare projects and program management, Shelby is a champion for youth development and community empowerment.
In her free time, she enjoys live music and being outdoors with her loved ones, embracing the beauty of the PNW.
Resource Specialist
Patricia Gaunt was born on the Colville Reservation in a small town called Inchelium and moved to Spokane to attend college. She has spent over 20 years working with children and families in the Spokane area. Patricia joined the FIN family in April of 2022. Patricia has two amazing boys and comes from a big family of 3 brothers and 3 sisters and too many nieces and nephews to count.
Patricia Gaunt was born on the Colville Reservation in a small town called Inchelium and moved to Spokane to attend college. She has spent over 20 years working with children and families in the Spokane area. Patricia joined the FIN family in April of 2022. Patricia has two amazing boys and comes from a big family of 3 brothers and 3 sisters and too many nieces and nephews to count.
Resource Specialist
Deb, a Spokane native, finds solace near the serene lakes of Idaho. Her heart lies in her community, where she channels her passion for aiding children and families with her degree in Human Services. Outside of work, Deb cherishes moments with her spouse, children, and furry grandpup. Grateful for the opportunity to serve, she finds fulfillment in her meaningful contribution to FIN.
Deb, a Spokane native, finds solace near the serene lakes of Idaho. Her heart lies in her community, where she channels her passion for aiding children and families with her degree in Human Services. Outside of work, Deb cherishes moments with her spouse, children, and furry grandpup. Grateful for the opportunity to serve, she finds fulfillment in her meaningful contribution to FIN.
Compliance Specialist
Jessie grew up in Spokane Valley and, after leaving the area for education and early professional experience, is excited to be back home raising her two daughters here with her husband. She earned a bachelor’s degree in Humanities from Brigham Young University and her professional background covers a range of non-profits focused on youth civic engagement, regional healthcare access, and now child and family support. She is drawn to this work because she believes that a strong family unit is the foundation for healthy individuals and a healthy society and believes that all parents need support in raising children to become happy, productive adults.
Jessie grew up in Spokane Valley and, after leaving the area for education and early professional experience, is excited to be back home raising her two daughters here with her husband. She earned a bachelor’s degree in Humanities from Brigham Young University and her professional background covers a range of non-profits focused on youth civic engagement, regional healthcare access, and now child and family support. She is drawn to this work because she believes that a strong family unit is the foundation for healthy individuals and a healthy society and believes that all parents need support in raising children to become happy, productive adults.
Strategy and Development Manager
Robert was raised in Indiana and moved to the Northwest in 2002 to become a chef. Several years later, he began his journey from community college to the University of Pennsylvania, where he won a Fulbright scholarship and trained as a historian of modern Japan. Still fascinated with food, much of his work focused on how Japanese immigrant communities introduced their food to America. After a Harvard fellowship, he and his family moved to Spokane to be closer to family and to work as a data analyst and grant development consultant.
Robert joined FIN because having grown up poor he experienced first-hand the life-changing benefits timely aid can bring to families. Now he uses his skills in grant writing and community outreach to secure more resources for FIN's important work.
Robert was raised in Indiana and moved to the Northwest in 2002 to become a chef. Several years later, he began his journey from community college to the University of Pennsylvania, where he won a Fulbright scholarship and trained as a historian of modern Japan. Still fascinated with food, much of his work focused on how Japanese immigrant communities introduced their food to America. After a Harvard fellowship, he and his family moved to Spokane to be closer to family and to work as a data analyst and grant development consultant.
Robert joined FIN because having grown up poor he experienced first-hand the life-changing benefits timely aid can bring to families. Now he uses his skills in grant writing and community outreach to secure more resources for FIN's important work.
Billing Specialist
June grew up in Vancouver, Washington and moved to Eastern Washington to attend Washington State University, Pullman, Washington. I have a BA in Social Science with a minor in Sociology.
I have over 20 years of experience in Billing, Data Quality, Process improvement, Client and Vendor Relations and Team Management.
“As a child of a single parent, I have empathy for the families we serve. I’m able to utilize my professional experience, bring value, and support FIN, our Team and Providers.”
June grew up in Vancouver, Washington and moved to Eastern Washington to attend Washington State University, Pullman, Washington. I have a BA in Social Science with a minor in Sociology.
I have over 20 years of experience in Billing, Data Quality, Process improvement, Client and Vendor Relations and Team Management.
“As a child of a single parent, I have empathy for the families we serve. I’m able to utilize my professional experience, bring value, and support FIN, our Team and Providers.”
Executive Assistant
Born and raised in Spokane, WA, Monica has a strong sense of community. She has a passion to serve people in any capacity needed. She has raised a blended family and has volunteered and served for many years in Spokane. Monica believes in the Family Impact Network’s mission and is humbled to be a part of this great team.
Born and raised in Spokane, WA, Monica has a strong sense of community. She has a passion to serve people in any capacity needed. She has raised a blended family and has volunteered and served for many years in Spokane. Monica believes in the Family Impact Network’s mission and is humbled to be a part of this great team.
Senior Resource Specialist
Born in Las Vegas, NV and has spent over 15 years in Spokane.
Prior to joining Family Impact Network, Jessica spent six years working for a Chemical Dependency and Co-Occurring Outpatient Facility where she provided various administrative support throughout her time there. Jessica’s experience has allowed her to work with a diverse population within the Spokane Community and has a passion for giving back to the community she calls home.
Born in Las Vegas, NV and has spent over 15 years in Spokane.
Prior to joining Family Impact Network, Jessica spent six years working for a Chemical Dependency and Co-Occurring Outpatient Facility where she provided various administrative support throughout her time there. Jessica’s experience has allowed her to work with a diverse population within the Spokane Community and has a passion for giving back to the community she calls home.
Human Resources Generalist
Kellie grew up on a wheat farm in south Spokane County. Growing up in a small farming community taught her early on the value and meaning of hard work. After spending 19 years in the corporate banking world, Kellie joined our partner company EHF before coming over to us here at FIN. Going from corporate HR to a small non-profit has been exactly what she was looking for. Kellie feels, the heart and passion for the work done at FIN is truly like no other.
In her spare time, Kellie enjoys spending time with her husband and 2 young kids on their 10 acres, raising her family in the rural community she was raised in herself!
Kellie grew up on a wheat farm in south Spokane County. Growing up in a small farming community taught her early on the value and meaning of hard work. After spending 19 years in the corporate banking world, Kellie joined our partner company EHF before coming over to us here at FIN. Going from corporate HR to a small non-profit has been exactly what she was looking for. Kellie feels, the heart and passion for the work done at FIN is truly like no other.
In her spare time, Kellie enjoys spending time with her husband and 2 young kids on their 10 acres, raising her family in the rural community she was raised in herself!
Executive Director
Sheila was raised in the Southwest but has lived in Spokane for the past 24 years. Before Family Impact Network, Sheila led system change efforts in the homeless system, developed homeless housing programs and worked with families experiencing homelessness, child welfare involvement and poverty. Sheila was drawn to FIN’s work because she believes that quality services and strong communities strengthens families. FIN has the unique opportunity to collaborate with our partners and service providers to build a service delivery system that meets the individual needs of children and families, providing opportunity for healing and stability.
Sheila was raised in the Southwest but has lived in Spokane for the past 24 years. Before Family Impact Network, Sheila led system change efforts in the homeless system, developed homeless housing programs and worked with families experiencing homelessness, child welfare involvement and poverty. Sheila was drawn to FIN’s work because she believes that quality services and strong communities strengthens families. FIN has the unique opportunity to collaborate with our partners and service providers to build a service delivery system that meets the individual needs of children and families, providing opportunity for healing and stability.
Program Manager
Annika O'Neill was born in Bellevue WA and attended the University of Washington before getting married, having two children and moving to Phoenix, AZ. She started her career in Corrections working in Arizona as a Gang Intelligence Officer and then moved into Child Welfare which is a field she is passionate about and has now worked in for well over a decade. She is also an adoptive parent to a wonderful eleven-year-old boy. In her off time she enjoys spending time with her children, her friends and is very involved in animal rescue; specifically with large breed dogs as she has two beloved Newfoundland dogs named Bruce and Kevin. Annika loves being a member of FIN and is so proud to supervise the Resource Team.
Annika O'Neill was born in Bellevue WA and attended the University of Washington before getting married, having two children and moving to Phoenix, AZ. She started her career in Corrections working in Arizona as a Gang Intelligence Officer and then moved into Child Welfare which is a field she is passionate about and has now worked in for well over a decade. She is also an adoptive parent to a wonderful eleven-year-old boy. In her off time she enjoys spending time with her children, her friends and is very involved in animal rescue; specifically with large breed dogs as she has two beloved Newfoundland dogs named Bruce and Kevin. Annika loves being a member of FIN and is so proud to supervise the Resource Team.
Compliance Specialist
Mariah is passionate about two things; her dogs and helping the community that shaped her. After experiencing the impact, she can have on her community while working for the City of Spokane, Mariah geared her sights on working in Social Services. While attending school locally, Mariah worked for YFA Connections where she first gained experience in an administrative support role and furthered her desire to make a positive impact for those vulnerable in our community. Mariah was drawn to FIN because their mission to positively touch the lives of families fulfills a clear need in the current system, and she plays a minor role in helping families in Washington. Best part, she does with her dogs at her side.
Mariah is passionate about two things; her dogs and helping the community that shaped her. After experiencing the impact, she can have on her community while working for the City of Spokane, Mariah geared her sights on working in Social Services. While attending school locally, Mariah worked for YFA Connections where she first gained experience in an administrative support role and furthered her desire to make a positive impact for those vulnerable in our community. Mariah was drawn to FIN because their mission to positively touch the lives of families fulfills a clear need in the current system, and she plays a minor role in helping families in Washington. Best part, she does with her dogs at her side.
Resource Specialist
Joanna has lived in Spokane for 2 years and loves all that it has to offer. She is a Southern California native. Prior to relocating she was involved in safety, training, and emergency medicine. Joanna loves working at FIN because it isn’t a typical 8-5 job. She says it’s a place where she gets to be part of making an impact on under-resourced children and families. Joanna is delighted to be a part of this team.
Joanna has lived in Spokane for 2 years and loves all that it has to offer. She is a Southern California native. Prior to relocating she was involved in safety, training, and emergency medicine. Joanna loves working at FIN because it isn’t a typical 8-5 job. She says it’s a place where she gets to be part of making an impact on under-resourced children and families. Joanna is delighted to be a part of this team.
Network Administrator Manager
Jenna was born and raised in Spokane, WA. She joined the FIN team in 2017 as a Resource Specialist. Prior to that, she worked at YFA Connections as front desk support. She has a bachelor’s degree in Social Services from Whitworth University. In her down time, Jenna loves spending time with her partner Jackson, very adorable 10-year-old daughter, Aubree, their 3 dogs, 1 cat, and 9 fish.
Jenna was born and raised in Spokane, WA. She joined the FIN team in 2017 as a Resource Specialist. Prior to that, she worked at YFA Connections as front desk support. She has a bachelor’s degree in Social Services from Whitworth University. In her down time, Jenna loves spending time with her partner Jackson, very adorable 10-year-old daughter, Aubree, their 3 dogs, 1 cat, and 9 fish.
Director of Programs
Shannon grew up in Southern California and moved to Spokane to attend Whitworth University and made Spokane her home.
Her most important work is being a mom to 4 kids. Next important has been working with children and families in need for 18 years as a social worker. Shannon has been with FIN from the beginning and feels lucky to work with a great team to make a difference with providers who give families what they need to make a difference in their lives.
Shannon chose to work for an agency like FIN because she wanted to make a difference for families in a different way than direct service. FIN is in a unique position to help support providers who provide the critical services families need in order to be the best they can be.
Shannon grew up in Southern California and moved to Spokane to attend Whitworth University and made Spokane her home.
Her most important work is being a mom to 4 kids. Next important has been working with children and families in need for 18 years as a social worker. Shannon has been with FIN from the beginning and feels lucky to work with a great team to make a difference with providers who give families what they need to make a difference in their lives.
Shannon chose to work for an agency like FIN because she wanted to make a difference for families in a different way than direct service. FIN is in a unique position to help support providers who provide the critical services families need in order to be the best they can be.
Quality Development Specialist
Gustavo was born in California and was raised in Toppenish, Washington. Prior to Joining FIN Gustavo worked as a Direct Care Staff Member with at-risk youth where he helped BRS clients achieve their permanency plan through skill development and conflict resolution. He has experience working as an Administrative Generalist, Executive Assistant, and a Customer Service Representative. He has a bachelor’s degree in business administration from Heritage University. Gustavo chose to work at FIN to continue supporting families in Yakima County and the surrounding areas.
Gustavo was born in California and was raised in Toppenish, Washington. Prior to Joining FIN Gustavo worked as a Direct Care Staff Member with at-risk youth where he helped BRS clients achieve their permanency plan through skill development and conflict resolution. He has experience working as an Administrative Generalist, Executive Assistant, and a Customer Service Representative. He has a bachelor’s degree in business administration from Heritage University. Gustavo chose to work at FIN to continue supporting families in Yakima County and the surrounding areas.
Billing Manager
Gabi was raised in Spokane, Washington and attended Eastern Washington University where she earned her bachelor’s degree in Finance. Prior to joining Family Impact Network, she worked with the Boy Scouts of America providing support to the program development as well as the finance operations. Gabi has developed a strong sense of devotion for the nonprofit sector and hopes to be able to support those programs that improve the quality of life for our regions. Go Eagles!
Gabi was raised in Spokane, Washington and attended Eastern Washington University where she earned her bachelor’s degree in Finance. Prior to joining Family Impact Network, she worked with the Boy Scouts of America providing support to the program development as well as the finance operations. Gabi has developed a strong sense of devotion for the nonprofit sector and hopes to be able to support those programs that improve the quality of life for our regions. Go Eagles!
Quality Improvement and Innovation Manager
Zordia was born in Moses Lake Washington and has lived all over the west coast. She received her Master’s in Developmental Psychology with a focus on Children and Adolescents from Walden University.
Zordia’s life experiences, led her to working with children and families in crisis, as an FPS, Triple P and Safe Care provider for the Tulalip Tribes of Washington, being a crisis counselor for the National Suicide Prevention Hotline (Lifeline), and being a Wise Team Peer support and Youth support Partner.
She has a passion for contributing to positive social change in child welfare and her journey has led to working with FIN.
She is an avid advocate for mental health and practicing self-care!
Zordia was born in Moses Lake Washington and has lived all over the west coast. She received her Master’s in Developmental Psychology with a focus on Children and Adolescents from Walden University.
Zordia’s life experiences, led her to working with children and families in crisis, as an FPS, Triple P and Safe Care provider for the Tulalip Tribes of Washington, being a crisis counselor for the National Suicide Prevention Hotline (Lifeline), and being a Wise Team Peer support and Youth support Partner.
She has a passion for contributing to positive social change in child welfare and her journey has led to working with FIN.
She is an avid advocate for mental health and practicing self-care!
Mobile Crisis Peer Navigator
Downtown Emergency Service Center
Senior Vice President of Shelters/Crisis Intervention,
Volunteers of America Eastern Washington & Northern Idaho
Executive Director,
The Shades of Motherhood Network
Board Vice President
President & CEO,
Catholic Charities Eastern Washington
Board President
Retired CEO,
Children’s Home Society of Washington
President,
Empire Health Foundation
Board Secretary
Faculty Field Instructor,
Eastern Washington University
Board Treasurer
Principal/ Owner,
Advanta Insurance Brokers
Family Impact Network supports public and private efforts to transition under-resourced children and families from crisis to stability. With a focus on outcomes and quality services, FIN is partnering with the Department of Children, Youth and Families and service providers to serve as the Network Administrator in twenty counties in Eastern and Central Washington. Through this work FIN provides resources and services to vulnerable children and families to address safety, prevention, permanency and stability, and overall well-being.
Our diverse team brings together a unique range of talents and perspectives. Whether it's leadership, policy, funding, or community advocacy, we do this work because we are passionate about our communities and helping families.
Join our Family Impact Network team in our mission to serve children and families from crisis to stability. FIN offers a generous benefit package to include:
